8 oct 2009

What is the Difference Between Management and Leadership?Dr :Sammy D.James

Leadership and management must go hand in hand. They are not the same thing. But they are necessarily linked, and complementary. Any effort to separate the two is likely to cause more problems than it solves.

Still, much ink has been spent delineating the differences. The manager’s job is to plan, organize and coordinate. The leader’s job is to inspire and motivate. In his 1989 book “On Becoming a Leader,” Warren Bennis composed a list of the differences:

– The manager administers; the leader innovates.

– The manager is a copy; the leader is an original.

– The manager maintains; the leader develops.

– The manager focuses on systems and structure; the leader focuses on people.

– The manager relies on control; the leader inspires trust.

– The manager has a short-range view; the leader has a long-range perspective.

– The manager asks how and when; the leader asks what and why.

– The manager has his or her eye always on the bottom line; the leader’s eye is on the horizon.

– The manager imitates; the leader originates.

– The manager accepts the status quo; the leader challenges it.

– The manager is the classic good soldier; the leader is his or her own person.

– The manager does things right; the leader does the right thing.

Perhaps there was a time when the calling of the manager and that of the leader could be separated. A foreman in an industrial-era factory probably didn’t have to give much thought to what he was producing or to the people who were producing it. His or her job was to follow orders, organize the work, assign the right people to the necessary tasks, coordinate the results, and ensure the job got done as ordered. The focus was on efficiency.

But in the new economy, where value comes increasingly from the knowledge of people, and where workers are no longer undifferentiated cogs in an industrial machine, management and leadership are not easily separated. People look to their managers, not just to assign them a task, but to define for them a purpose. And managers must organize workers, not just to maximize efficiency, but to nurture skills, develop talent and inspire results.

The late management guru Peter Drucker was one of the first to recognize this truth, as he was to recognize so many other management truths. He identified the emergence of the “knowledge worker,” and the profound differences that would cause in the way business was organized.

With the rise of the knowledge worker, “one does not ‘manage’ people,” Mr. Drucker wrote. “The task is to lead people. And the goal is to make productive the specific strengths and knowledge of every individual.


How Do You Demonstrate Leadership?


Fundamental principles underlie the thinking and conduct of all true leaders, and these principles are even sharply defined for leaders within the kingdom of God. From time to time those whom the Lord has chosen for leadership need to examine themselves in the mirror of thought- provoking maxims. These proverbs are designed to help Christian leaders move forward in administrative excellence.

Responsible leaders do not make irresponsible statements.

A godly leader speaks out of the presence of God.

A humble leader never makes light of eternal truths, but esteems them with reverence.

A wise leader resolves conflicts peacefully, not forcefully.

An enduring leader withstands insult without anger.

A wholesome leader is characterized by tolerance, which saves him from hasty decisions in crisis, and retaliations in the face of contrariness.

The good leader attempts to make friends, not enemies.

Dealing harshly with opponents causes more aggravation and hostility. A polite leader uses gentleness and kindness.

Eight Ways to Save Time


1. Clutter can slow you down by distracting you from what you want to do. To take control, begin in one corner of one room and straighten up. (No cheating! Don't just move the clutter to another corner!) Afterward, give yourself a reward for your good work. If you continue this pattern over time, you'll get the job done.

2. Do you arrive at your office most mornings frazzled from too much rushing around before leaving the house? Prepare for your departure the night before: put your coat, car keys, and briefcase by the door, ready to grab, and set your alarm fifteen minutes earlier. You'll start the day feeling more in command.

3. The next time you pass a card store, stock up on a supply of "thank you," "congratulations," and "great job" cards. Keep a supply at the office and some at home. Remember how you feel when a good word is sent your way and be generous in your compliments to others.

4. Do you keep "to do" lists that run on for pages? If you often feel discouraged by what's not crossed off your lists, make them shorter. The most effective managers identify only three top priorities each day. And their self-esteem is stroked repeatedly when they cross off all three tasks, day after day.

5. In today's world of so-called advanced telecommunications, more people identify "telephone tag" as their biggest time waster. When you leave a phone message on someone's voice mail or answering machine, remember to cover the four W's: who called, why you called, what you'd like the receiver to do, and when you're available to receive a return call. A specific request with detailed information increases your chances of a reply. Furthermore, on the incoming message of your answering machine, direct callers to leave you answers to the four W's.

6. It has been said that the two-letter word no is the single most effective time management tool there is. Saying no to yourself and others is a great way to keep from becoming overloaded with things to do. Much of what we do on a daily basis is nonessential. Limiting the things we allow ourselves to become committed to will free up our time to do the more important things.

7. Are you a "morning person," or a "night person"? Each of us has a biological clock; that is, there are certain times of day when we are most alert and at peak energy and other times when we're not. You will save time if you do your most difficult or demanding work during your high-energy hours. Postpone your routine chores and low-priority tasks until your "down time."

8. Think of ways you can cut down on repeated errands. Unless it's an emergency, don't take only one item to the dry cleaners. Wait until you have two or more. Likewise, accumulate several reasons to visit the pharmacy, the shoe repair, or the hardware store.

1 comentario:

Frances dijo...

If ever you're one of those pharmacy owners looking for ways to improve hospital pharmacy management, you should think of hiring specialists who could work closely with you.